27
Social media has several purposes. Some of which are held through opinion, others fact. Some people feel social media is purely for personal entertainment. Others see it as a way of branding themselves and furthering their careers. But as the medium develops, the community grows, and visionaries innovate, the power of social media is becoming more useful, more adopted, and in some cases, even life saving.
I originally came across this article on Digg and within days found it as the top story on CNN.com. It tells the story of University of California-Berkeley graduate student James Buck, who used Twitter to alert his friends that he had been arrested while covering an anti-government protest in Mahalla, Egypt.
![]()
His tweet simply read: “arrested.” Within minutes, friends in Egypt and the US went into action to help free James; his colleagues in America going as far as to hire a lawyer. Within 24 hours, Buck was out - his next tweet on Twitter: “Free.”
James’ story is a good, albeit somewhat extreme, example of the power of a portable, real-time communication network such as Twitter. While Twitter is mainly used for casual real-time updates among friends and colleagues, its value in more serious situations is not to be ignored. Twitter co-founder Biz Stone knew early on of Twitter’s potential use for good. A San Francisco based company, Twitter employees used its instant portable service to communicate during earthquakes. Imagine the value its service could have played in the Virginia Tech shootings or the September 11th attacks to alert friends and loved ones that those potentially involved were OK or to warn others of possible danger.
Other roles played by Twitter that fall between James’ story and casual/just for fun tweets are its adoption in the professional world. Here are a few examples:
Marketing and Communication: Marketing is about communication. And communication is done instantly with Twitter. Twitter’s direct application with businesses is still being defined, however the potential is becoming more clear. For example, follow Interwebers on Twitter (see side panel) and you’ll be able to stay up to date on every Interwebers posting. If I were a business, I could potentially update you on temporary rebates or other purchasing incentives.
Business Networking: Network, network, network. We hear it all the time. It’s not what you know, but who you know. With Twitter, we stay more connected with more people. We are not only able to grow our personal network, but the ability to meet and become connected with important people in our field of expertise is simple with Twitter.
Answers: Here’s a tick in the win column for the Venture Capitalist mentioned in the article below who claimed social media is destroying modern search. For how much I (still) disagree with him, here’s an example of when he’s right. Let’s say you’re in New York and you crave a slice of good pizza - send out a Tweet that says, “where’s the best pizza in mid-town Manhattan?” Assuming you have enough followers who know New York, you’ll have personal recommendations from people you know within minutes. If you run a website and realize it’s time for an upgrade, write a Tweet asking for good web designer recommendations. This is known as “friendsourcing.” It’s why Twitter has become a people-powered search engine.
Getting People On Board: If you’re hosting, organizing, or participating in an event for a good cause such as charity, Twitter will help you instantly spread the word to those who can spread it further.
Collaboration: If you are in quick need of suggestions or input for a presentation, meeting, or interview, Twitter can be a great tool for getting feedback and suggestions FAST. If a business partner is unable to attend a meeting or seminar, Twitter can help both of you stay connected to what’s going on while you act as a surrogate attendee for your absent colleague. If you are heading an interactive seminar, Twitter can serve as a tool for attendees to provide real-time feedback and questions that can be integrated into the live seminar.
Last Minute Changes: During this years South by Southwest Conference (SXSW), interwebing enthusiast Gary Vaynerchuk threw an impromptu wine tasting party in a conference room of his hotel. I don’t have exact numbers or a specific timeline, but I do know the idea for the party originated the same night it took place, it was advertised almost exclusively through Twitter, and it was largely successful. In fact, most stories out of SXSW 2008 highlight Gary’s last-minute party.
Here are suggestions to make the most out of your Twittering experience…
Think of why you’re using it and build your network accordingly: It’s easy to follow someone on Twitter. It’s as simple as one click. That being said, it’s very easy to follow dozens, maybe evens hundreds of people that are neither your friends or anyone that could be considered a valuable part of your network. Follow your friends and follow those who you consider valuable in your professional or personal network. Quality, not quantity.
Get it on your phone: What’s great about Twitter is its portable, realtime capabilities. Take advantage of it! That’s how Buck was able to alert his friends while in jail in Egypt.
And finally,
Use it responsibly: It’s easy to get carried away. Don’t “over-tweet” to the point that you are ignored. Make your tweets fun and relevant.
Remember to follow Interwebers at twitter.com/interwebers and me, Chris Leone at twitter.com/caleone.
Happy Twittering everyone!
Chris
comments (4) 



